Community Guidelines

Every person on Hamrah deserves to be treated with respect and dignity. This means:

• No harassment: Do not send unwanted, aggressive, threatening, or intimidating messages to any user
• No discrimination: Do not discriminate based on gender, religion, ethnicity, sect, age, disability, sexual orientation, marital status, or socioeconomic background
• No bullying: Do not mock, demean, or belittle any user — whether publicly (in reviews) or privately (in chat)
• Respect boundaries: If someone says "no" to something, accept it gracefully. Do not pressure, guilt, or manipulate
• Cultural sensitivity: Pakistan is diverse. Be mindful and respectful of cultural differences across regions and communities

Hamrah is a professional companion services platform. Every interaction must remain strictly platonic:

• No romantic advances: Do not flirt with, propose to, or make romantic comments to any user. This applies to both clients and companions
• No sexual content: Do not send, request, or share sexually explicit messages, photos, videos, or any suggestive content of any kind
• Professional language: Use clean, respectful language in all communications. Avoid vulgar, obscene, or offensive language
• Appropriate behavior: During bookings, maintain professional conduct. No inappropriate physical contact, substance abuse, or illegal activities
• Dress appropriately: Both parties should dress modestly and appropriately for the planned activity and setting

Zero Tolerance: ANY romantic or sexual behavior — even "jokes" — results in immediate and permanent account termination. No warnings. No second chances.

• Real identity: Use your real name (or an approved display name) and genuine, recent photos that accurately represent your appearance
• Accurate information: Profile bios, service descriptions, qualifications, and experience must be truthful. Do not exaggerate or fabricate
• Honest reviews: Write reviews that genuinely reflect your experience. Do not leave fake positive reviews for yourself or fake negative reviews for competitors
• No impersonation: Do not pretend to be someone else, use another person's photos, or create fake personas
• Transparent pricing: Companions must list accurate pricing. Do not charge hidden fees or renegotiate rates after a booking is accepted

All communication must stay within Hamrah's messaging system. This is critical for safety:

• No personal contact sharing: Do not share or request phone numbers, WhatsApp, Instagram, Facebook, Twitter, email addresses, or any other personal contact information
• No off-platform bookings: Do not arrange bookings, payments, or meetings outside of Hamrah. This bypasses our safety and payment protection systems
• Monitored for safety: All messages are monitored by our AI safety system. Attempts to share contact info will be flagged and may result in account restrictions
• Respond promptly: Reply to messages and booking requests within a reasonable timeframe. Ghosting damages trust and community reputation

⚠️ Sharing contact information to circumvent the platform violates our Terms of Service and voids all platform protections (escrow, safety tracking, dispute resolution).

• Be punctual: Show up on time for every booking. If you're running late, communicate proactively through the app
• Follow through: Once you accept a booking, deliver the service as described and agreed upon
• Cancel responsibly: If you must cancel, do so as early as possible and provide a reason. Frequent cancellations damage your reputation and may lead to account penalties
• Stay the full duration: Do not leave a session early without mutual agreement. If you must leave early, communicate clearly and offer appropriate compensation
• Manage expectations: Be upfront about what you can and cannot do. Don't overpromise and underdeliver

Reporting helps keep our community safe. You should report:

• Any user who makes inappropriate, sexual, or romantic advances
• Suspicious profiles that may be fake or misleading
• Users who attempt to share personal contact information or arrange off-platform meetings
• Any behavior that makes you feel uncomfortable, threatened, or unsafe
• Users who cancel frequently without valid reasons
• Reviews that appear fake, retaliatory, or manipulated

Reports are confidential — the reported user will not know who filed the report. Our safety team reviews all reports within 24 hours and takes appropriate action.

• Profile photos: Use clear, recent, well-lit photos showing your face. No heavy filters, no group photos as primary, no celebrity photos
• No inappropriate imagery: Do not upload revealing, suggestive, or inappropriate photos or content of any kind
• No copyrighted content: Only upload photos and content you own or have permission to use
• No contact info in photos: Do not embed phone numbers, social media handles, or URLs in your profile photos
• During bookings: Do not photograph, video record, or livestream the other person without their explicit verbal consent

Hamrah is for everyone who follows our guidelines:

• Do not refuse service based on gender, ethnicity, religion, sect, disability, or appearance
• Be patient and accommodating with users who may have different communication styles or abilities
• Use inclusive, respectful language that makes everyone feel welcome
• Companions: clearly describe your services so clients can make informed booking decisions

• Respect privacy: Do not share anyone's personal information, booking details, or conversation content outside the platform
• Confidential interactions: What happens during a booking stays between the two parties and Hamrah's safety team (if needed)
• No screenshots sharing: Do not screenshot and share private conversations publicly (on social media, forums, etc.)
• Data protection: Do not attempt to collect, store, or misuse any user's personal data obtained through the platform

We enforce these guidelines consistently and fairly: